In case you’ve never had a web hosting account or you are changing companies and the new one deploys an account management tool that you have not seen before, you may become bewildered about how to carry out a certain task in your account or on your PC. That is the reason why, a lot of hosting companies have prepared a knowledge base, which encompasses the most frequent enquiries and issues related to the particular platform they use, rather than adding only some general details. Such a knowledge base will enable you to find the necessary information quickly and easily, so you won’t have to commit both time and effort to issues that might require something as simple as pushing a button or checking a tickbox. Thus, not only can you get things done, but you can also become aware of a lot of new and valuable facts, both about the way you can administer your account and about the way the hosting service works in general.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting packages include an elaborate knowledge base where you can find information on all the difficulties that you might confront and their resolutions. You can discover how to set up and administer an electronic mailing list, how to use an .htaccess file, or how to continue if the settings of your mail client are accurate, but still you are unable to send emails, for example. We’ve tried our utmost to be as comprehensive as possible and to encompass all possible options so as to help you save time and effort and to supply you with different solutions for each problem. The knowledge base comprises educational articles as well – both general ones about the hosting service as a whole, and more specific ones, which will help you get familiar with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific features and functions in each section of the Control Panel, whilst if you prefer to see the full article archive, you should visit the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting packages include detailed online documentation where you will find information on all the features that our custom-created Hepsia hosting Control Panel comes with, as well as solutions to various questions and predicaments that you might chance upon. All user guides contain step-by-step specifications, which suggests that you will not have to worry about omitting something if you intend to export a MySQL database, for example. The troubleshooting articles cover a number of feasible reasons for given issues and the solution for each of them, so in case you are unable to send emails even though you have the correct SMTP settings, for instance, you can quickly find out what the reason may be and rectify the problem with several mouse clicks in your email client. As Hepsia offers quite a lot of features, you’ll be able to find applicable articles in every single section. If you’d like to check out all help articles, you can use the Help menu, which is located in the upper right-hand side of the window.