Service Uptime Guarantee in Cloud Hosting
We guarantee 99.9% server uptime for each cloud hosting account on our servers. We use an innovative cloud Internet hosting platform in which each and every part of the hosting service is handled by a different cluster of web servers, therefore if one machine fails, the other ones inside the cluster are going to take over instantly. The cloud platform also lessens the overall load significantly, and so the hosting service is a lot more stable when compared with a service where everything runs on one machine and your Internet sites will perform in the very best way. We furthermore have redundant Internet lines and diesel-powered backup generators to be sure that your internet sites will remain online no matter what. Software and hardware firewalls guarantee the proper operation of the servers in the case of DDoS attacks while in the case of any software problem, we have administrators monitoring the machines 24/7.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server packages offer a 99.9% uptime warranty. In fact, you won't detect any downtime or service disruptions at all due to the fact that we employ an innovative cloud platform and rather than handling everything on one web server like most providers do, we have separate clusters of web servers that deal with every service - files, emails, CP, databases, and so forth. We have a customized load-balancing system, so our website hosting service is much more stable than what you'd usually find available. To make certain that nothing will interrupt the work of your websites, our server facilities have diesel backup generators and a few independent Internet providers. We've got hardware and software firewalls to stop DDoS attacks and admins watching the servers 24/7 to deal with any software issue that may appear.
Service Uptime Guarantee in VPS
All of our Virtual Private Server packages have a 99.9% uptime warranty. The stability and availability of the service is ensured by redundant Internet providers and diesel-powered backup generators. Additionally, we use new hardware for the physical servers in which the VPS accounts are set up to steer clear of any possibility of hardware malfunction and each and every part has been tested thoroughly. The security of your info is ensured through enterprise-level hard drives working in RAID and the uptime warranty time includes all maintenance procedures, so your Internet sites will be operating virtually without any disturbances. Our expert professionals will resolve immediately any software issue that may show up, so even if there is an issue with a different virtual private server account on the physical web server, your VPS isn't going to be affected. The web server uptime is listed on our internet site and not concealed in our Terms of Service because we can keep our promise and provide you with an exceptionally dependable hosting service.
Service Uptime Guarantee in Dedicated Hosting
While we are unable to control what you do with your dedicated server, what offline software and / or script-driven apps you install on it or how frequently you reboot it, we can ensure that it is accessible no less than 99.9% of the time. Your web server is going to be situated in our state-of-the-art facility at the heart of Chicago and its uptime and accessibility is going to be guaranteed by powerful diesel backup generators and redundant Internet providers, so no power outages or other infrastructural problems shall affect the proper functioning of your sites at any time. Our skilled group of system admins will make sure that if your server stops for some reason, it'll be restarted promptly. To avoid any probability of equipment failures, we are going to give you a web server with new and thoroughly tested hardware components to make sure that all of your websites are going to be up and running no matter what.