A 99.9% Server Uptime
The major benefit of creating your own cloud hosting platform is that you don’t have to be worried about compatibility issues – you configure a special set of software tools in such a way as to work with a specific set of hardware elements. The final result is something way more steady and dependable, as there are fewer potential chances of failure. We have set up our cloud hosting platform atop tried and tested hardware components in addition to a significantly modified version of SELinux in order to create a very secure and safe home for your personal web sites.
For this reason, with each of our Linux cloud hosting packages packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it is important that you also build your own network infrastructure. This is the reason why we set up a custom internal network in all our datacenters. Relying on enterprise–level Juniper routers and switches, our internal network allows for mega–fast data transmission speeds and is fully redundant.
Because of this, you will take advantage of a 99.9% network uptime in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center as well as in our Australian data center, no matter which hosting solution you’ve chosen.
A 30–Day Money–Back Guarantee
Despite the fact that we have done pretty much everything to minimize all potential risks with our cloud hosting packages and irrespective of the fact that our company offers first–class technical support, there are occasions when the customer simply isn’t happy with what we are offering. Or he needs to move to a more robust web hosting service, such as a virtual private server or a dedicated hosting server.
That’s why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not completely satisfied, you will receive a refund.
24/7 Technical Support
If you have ever been forced to wait around for hours to get an answer, you probably know how maddening this can be, even more so if your web site is on the line. This is why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our customer service technicians will be here and they will get back to you in less than one hour. And the best part is that their average support ticket response time is less than 20 minutes!