1 hour ticket response
We are specialized in supplying a quick and adequate answer to each tech support ticket submitted by a client. Our skillful tech support engineers will examine your request and will offer you the best option. We offer a 1–hour response time guarantee for all tech support tickets. In fact, our average client support ticket response time has proven to be 20 minutes.
A Top–Quality Help Desk Support Service
Our help desk team members have huge experience in the Linux cloud hosting packages arena and are practiced enough to offer a fast solution to your problem. If, however, the issue at hand is not within the competence of a customer support engineer, the client support ticket will be forwarded to a developer or admin for further investigation.
A User–Friendly Help Section
In the Site Control Panel you will find an intuitive Help Center section where you can get quick hints on how you can use our web hosting services. You can see the answers to your inquiries in our F.A.Q. archive, find more suggestions in the web hosting account administration articles or check out the instructional video tutorials.