Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour resolution guarantee with all of our Linux cloud hosting packages packages, which means that every single help question you submit is going to be reacted to in only an hour maximum. Our support company members have been educated to very fast handle any situation and to provide you with timely information on any trouble that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us whenever needed. Our team of specialists will be on the web for you 24x7x365 to respond to all your issues and to correct any trouble you will have. You can easily send us a support ticket from your Site Control Panel or send us a message any moment. Also, on working days, you can easily ring us or work with the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Ikaros Web Hosting has included a wide–ranging information base into the Control Panel so you might receive valuable step–by–step instructions at any time. Each section of the Control Panel possesses its own contextual guide area showcasing a list of how–to articles. We have also prepared movies to give you a better idea of just how to execute any presented procedure.